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Counsel's Role in the Export Sales Transaction -- Harmonizing
Competing Interests
by Akana K.J. Ma
A.K. Ma & Associates, Portland, Oregon and founding member of
Legal Counsel International
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Introduction
To successfully conclude an export sales transaction, legal
counsel for a U.S. exporting company must conduct several
layers of negotiations. He or she must also accommodate the
competing interests of many parties, including the U.S.
exporter, its manufacturing supplier, and the foreign
purchaser.
A successful transaction results from the
negotiation of export sales contracts that satisfy the most
important commercial objectives of all parties and adequately
govern the interaction of those parties for the duration of
the relationship. These transactions are often multi-staged
negotiations, as they first involve the purchase transaction
between the U.S. exporter and its manufacturing vendor, which
is then followed by the sales transaction with the foreign
purchaser.
It can be, at times, quite difficult to
decipher the major business objectives of these three
principal parties. There are, however, many competing
interests within the client's company that may be even less
readily apparent -- different sectors of the company's
operations, such as sales, engineering, and management may
have different interests.
Before counsel can achieve a unified
internal position on contract issues in negotiations, he or
she must identify and resolve these competing interests. Doing
so will inform counsel about the various priorities and risk
tolerance of his or her client. Thereafter, counsel can more
assertively advance bargaining positions in the course of
negotiations with the exporter's manufacturing supplier and
then with the foreign purchaser.
This article
discusses the attorney's role on behalf of a U.S. exporting
company during contract negotiations with various parties,
focusing first on the influence exerted on counsel by the
vested interests of certain key employees of the U.S.
exporter. It then addresses the objectives of counsel in the
course of contract negotiations with the exporter's
manufacturing vendor and the foreign purchaser. Although most
of the examples in this article derive from transactions
involving the export of industrial process and power
generation equipment, many observations apply equally well to
the export of other commodities.
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Counsel's
Role
From the
perspective of many business people, attorneys only complicate
things. This view is often held by personnel within the
attorney's client company as well as parties outside it. This
perception exists because most business people do not
recognize the attorney's role in reconciling inconsistencies
inherent in negotiations and articulating the consequences of
business decisions.
The attorney actually facilitates transactions as a result of
his or her integration of the discussions of management,
salespersons, and technical experts. The give and take of the
business deal must be condensed into coherent and cohesive
terms and conditions that govern the transaction as well as
the continuing relationships of the parties. This is counsel's
primary responsibility. A complicating factor is that the
attorney must first harmonize the competing agendas of the
different constituents comprising the exporter, prior to
dealing with the separate objectives of the manufacturer and
the foreign purchaser.
Counsel may
therefore need to educate others as to his or her abilities to
facilitate the working relationships of the parties in ways
that suitably allocate risk and reward. Legal counsel is not
merely a scribe but also a policy and decision maker,
especially in light of the increasingly international
consequences of business transactions.
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Vested
Interests within the Client Company
It is not always
obvious at the outset that a client company rarely speaks with
one voice. Even though corporate management may approve a
sale, various persons within the client company often have
different views on how the transaction should be structured
and closed.
The salesperson's
function and efforts are to close the deal. Speed is often a
primary issue, especially if commission compensation is
involved. Commercial terms such as price, quantity, and
delivery date are usually his or her most critical concerns,
and therefore he or she often sees the attorney's focus on
legal terms and conditions as needlessly delaying the closing.
Also, the salesperson may be impatient during the often
unpredictable and time consuming internal review and approval
process triggered by the need for "legal review" and
"management approval."
In contrast, the
technical engineer is preoccupied with the technical
specifications and performance of the equipment at issue; it
is up to him or her to confirm "that it works" and "does the
job as advertised." Therefore, there is little room in the
technical engineer's world for transactional concerns other
than the technical feasibility of the equipment. Thus, the
technical engineer often sees legal terms and conditions as
mostly immaterial, since he or she is nearly always convinced
that the design is sound and therefore that the equipment will
work. With this assumption, the technical engineer may not see
the need for counsel's concerns for allocation of liabilities,
since in his or her estimation, there may be a low probability
of technical failure.
Corporate
management wants to keep happy the foreign customer as well as
the corporate shareholders. It therefore pressures all members
of the company who are involved with the transaction
(including counsel) to complete the project according to its
time schedule, which may or may not coincide with the
realities of actual negotiations. Furthermore, even though
corporate management may recognize counsel's role as guardian
of the company's "deep pockets," it also can be the first to
trade off legal protections in favor of commercial
compromises.
Because of such
disparate interests, counsel must first recognize, identify,
and account for the various forces at play in order to
understand the agenda of each. This must be done without
alienating one or another group. Each may have valid concerns,
but it is often up to counsel to reconcile them. To this end,
counsel must negotiate contracts that reflect the commercial
and technical goals of the client's constituencies as well as
his or her own understanding of the legal and financial
objectives of the client company.
Thus, the most
important and immediate goal of counsel is to create an
environment of trust and teamwork within his or her own client
company. This can be achieved by an explicit airing of each
player's assumptions and goals in relation to upcoming
negotiations with the manufacturer and the foreign purchaser.
Doing this in a group setting saves time and makes all
participants aware of their competing interests and the need
for consensus. Explicit consensus is needed on (1) the
ultimate contractual goals that must be achieved, (2) the role
that each member will play in support of counsel, and (3) the
role of counsel as negotiator and policy maker. Without such
consensus, the weight of these undisclosed agendas will only
lead to acrimony within the client company, frustration for
counsel, and transmission of contradictory messages to the
other party in the negotiations.
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Representing the Exporter in Contract Negotiations with the
Manufacturer
As the party
responsible for selling the equipment in question to the
foreign purchaser, the exporter, and its counsel, must ensure
that the item of sale will be fabricated to specification and
delivered on time in the proper condition suitable for resale
to the foreign customer. Toward this end, counsel for the
exporter must ensure that the appropriate terms are clearly
articulated in the contract with the manufacturer.
As in nearly all
commercial negotiations, the most satisfactory outcomes for
the long term are achieved when both parties believe that they
have accomplished their goals -- the proverbial win/win
solution. Negotiations are most likely to be successful when
both sides engage in risk sharing rather than risk shifting --
i.e., sharing the risks and benefits rather than merely trying
to shift risks to the other party. Here, it is counsel's job
to negotiate a contract that minimizes the exporter's risk of
liability and maximizes product support from the manufacturer.
Absent one-sided negotiating leverage, counsel can proceed
more effectively by measured accommodation than through
coercion. Optimally, this means that both sides cooperate to
ensure the contract reflects their vital commercial,
financial, and legal interests.
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Determining
the Manufacturer's Responsibilities
In the contract of sale between the manufacturer and the
exporter, both parties will focus more importance on those
provisions dealing most directly with money. Typically,
management, salespersons, and technical engineers are
interested only in the direct money issues and less
concerned with discussions of the secondary or tertiary ways
in which liabilities might be incurred. They tend to
emphasize price, quantity, and other direct transaction
costs. It is often up to counsel to highlight the costs that
are contingent on less predictable events. Discussions of
these "uncertain" costs often make management, salespersons,
and technical experts of both companies uneasy, because they
may be reluctant to tie up resources for contingencies that
usually do not occur. Nonetheless, these risks and costs
must be allocated between the parties at the outset to avoid
the possibility of chaos and larger expenses later.
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Direct Money
Issues
The manufacturer's maximum aggregate exposure to the
exporter for liabilities arising in connection with the sale
or use of the equipment is a crucial issue. On this issue,
the exporter's counsel will typically push for the
manufacturer's unlimited liability, including personal
injury and warranty related claims. From the exporter's
viewpoint, the manufacturer should be willing to stand
behind its product 100 percent and therefore to bear all
liabilities caused by its product.
Not surprisingly, the manufacturer nearly always finds such
open-ended responsibility untenable. The manufacturer often
argues that assuming such liability is unacceptable as a
matter of basic commercial policy, which can be persuasive,
especially if it is a sole supplier or a larger company with
significant economic clout.
In the end, a
maximum level of liability is usually agreed on as a
percentage of the overall sales price. Manufacturers nearly
always resist any level of liability in excess of the value
of the equipment for major industrial plants. Nonetheless,
the exporter must extract from the manufacturer a level of
liability sufficient to cover any potential warranty and
maintenance costs. In many cases, an aggregate liability
equal to the contract price (which may also include the
price of replacement parts and services related to the
equipment) will adequately compensate the exporter for all
anticipated warranty problems, as well as any "catastrophic"
failure caused by a manufacturing defect. Alternatively, the
manufacturer might reject any assumption of maximum
aggregate liability in favor of a narrower warranty solely
covering specified defects in parts and labor.
Other common
issues center on the warranty's duration or commencement
date. In the case of equipment used in conjunction with
other devices, the manufacturer will want the warranty to
commence as soon as possible. Thus, the manufacturer might
initially propose the date of delivery on site or the date
of initial testing after installation. On the other hand,
the exporter, who will be obligated to pass on the
manufacturer's warranty to the foreign purchaser, may not
discover that the equipment is defective until its operation
in conjunction with the entire plant, usually at a much
later date. Generally, this would occur after the foreign
purchaser has actually "accepted" the entire industrial
plant in which the equipment is installed. In the end, the
operational commencement date is often adopted. Both sides
usually agree that the manufacturer's warranty would be
meaningless if it did not cover the date on which the
equipment was tested in its intended role as one component
of a larger industrial complex.
The location of
warranty repair and the replacement of parts and other
related services is further cause for discussion.
Manufacturers are traditionally reluctant to provide
warranty and support services anywhere beyond the factory
gate. They may initially offer such support at the place of
delivery to the exporter such as the "site FOB" or the "Port
of Export." However, with the globalization of business,
even small suppliers of equipment find that purchasers
expect service to be available "on site," even if that site
is halfway around the globe.
Finally, as to warranty, the manufacturer may also insist on
certain conditions. One of the most important conditions is
that the exporter and ultimate foreign owner use and service
the equipment strictly in compliance with its operating and
maintenance instructions. If the manufacturer has its way,
typically any significant deviation from the operating
manual(s) may be grounds for voiding the warranty.
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Indirect
Money Issues
Attorneys representing equipment manufacturers and exporters
should be more leery today of their clients' liability for
intellectual property infringement than at any time in the
past. One consequence of the penetration of overseas markets
by U.S.- brand name products has been an increasing
proclivity of local companies to bring claims against U.S.
equipment manufacturers for alleged infringement upon their
trademark, patent, or other intellectual property rights.
Even if foreign claims turn out to be frivolous, U.S.
companies are often persuaded to settle such claims just to
dispose of them expediently.
As a
consequence of this increase in foreign intellectual
property infringement exposure, manufacturers increasingly
insist on contractually limiting their exposure. On the
other hand, exporters uniformly refuse to assume any
intellectual property liability, which they view as solely
the manufacturer's responsibility. Naturally, the exporter,
who must also keep the end user's interests in mind, views
itself as purchasing and reselling a product, not a lawsuit.
Therefore, exporters will usually demand that manufacturers
assume full responsibility for defending any claim brought
against the exporter or the foreign purchaser for the use of
the manufacturer's equipment. In this respect, the exporter
will not care whether the claim is valid or whether it is
based upon a right that vested prior to or after the
execution of the contract between the exporter and the
manufacturer.
In contrast,
the manufacturer will want to exclude from its liability any
claims arising in countries distant from the equipment's
use. It will be equally resistant to the assumption of
liability for those claims arising from intellectual
property rights it could not have known about when it
executed its contract with the exporter.
An additional
objective of exporter's counsel is to ensure that the
manufacturer's infringement indemnity covers more than
simply patent infringement. Salespersons typically think
only of patents when considering intangible property rights,
but trademarks, copyrights, and trade secrets may be of
equal or more importance to a product's market and sales
value.
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Contract
Negotiations with the Foreign Purchaser
Frequently, the
foreign purchaser hires the exporter to install the equipment
in its industrial facilities outside the United States. The
foreign purchaser may be aware of the manufacturer of the
equipment but has relied on the exporter to make all necessary
arrangements with the manufacturer for the fabrication of the
equipment. Thus, the "main" contract for the export of the
equipment is between the foreign purchaser and the exporter,
and it may make no reference to the manufacturer. In this way,
the foreign purchaser looks to the exporter as its single
point of contact and legal responsibility in connection with
its purchase of the equipment.
However, this
arrangement whereby the foreign purchaser relies solely on the
exporter may leave the foreign purchaser technically without
recourse against the manufacturer for any liabilities or
warranty claims not satisfied by the exporter. The foreign
purchaser will seek to compensate for its lack of contract
privity and recourse to the equipment manufacturer by doing
several things. First it will often pressure the exporter to
obtain as comprehensive and long-term a warranty from the
manufacturer as possible, since it is likely to be the foreign
purchaser, not the exporter, who will need to enforce it.
Second, the foreign purchaser will insist that the rights of
the exporter, as expressed in the contract between the
manufacturer and the exporter (especially the enforcement of
all manufacturer warranties), be fully assignable to the
foreign purchaser. In turn, the manufacturer will be equally
insistent that the foreign purchaser agree to any limitations
on its liability agreed to by the exporter.
The timeliness of
delivery of the equipment is also of utmost importance to the
foreign purchaser. In this regard, a liquidated damages
provision in the contract with the exporter financially
motivates the exporter to meet the delivery schedule date.
Since shipping schedules and terms are often solely determined
by salespersons or procurement managers, exporter's counsel
should obtain a copy of the equipment purchase order to
determine whether its pre-printed terms conflict with the main
contract terms. Counsel must be cautious to delete or modify
any "small print" on the back side of the foreign purchaser's
purchase order that calls for draconian liabilities from the
exporter if the foreign purchaser's standard shipping terms or
delivery schedule are not complied with exactly.
Even in those
circumstances when the exporter's salespersons and technical
engineers use standard form sales contracts drafted by
counsel, the vagaries of sales promotion may cause them to
agree to other terms and conditions that counsel may have to
modify later. For instance, salespersons all too often agree
to the legal term of art, "time is of the essence." They are
unaware of the harsh consequences that can befall the exporter
who has agreed to such terms, namely, that the smallest delay
in schedule may carry with it the substantial liabilities of a
material breach of contract.
Similarly,
salespersons and project managers may not always appreciate
the comfort to exporters of a waiver of consequential damages.
Nonetheless, counsel should ensure such a waiver is inserted
in nearly all sales contracts (including those with its
manufacturers). Waivers of consequential damages, which are
often reciprocal, release the other party from liabilities
incurred as an indirect consequence of a default or breach of
contract. An example would be the loss of anticipated
operating revenues incurred by the foreign purchaser as a
consequence of the shutdown of its industrial plant caused by
the breakdown of equipment sold by the exporter. Such lost
operating revenue can far exceed the replacement cost of the
equipment. It is commonly considered a consequential damage,
and therefore typically excluded from the exporter's liability
exposure if counsel is vigilant.
Issues of title
and care, custody and control are other common items of
discussion between exporters and foreign purchasers.
Frequently, tension develops over when title and risk of loss
shift to the foreign purchaser. Increasingly, foreign
purchasers are requiring exporters to quote a lump sum price,
either CIF site of installation or FOB agreed port.
Irrespective of shipment terms, however, purchasers seek title
to the goods at the earliest point possible after the
equipment leaves the manufacturer's factory gate. In contrast,
purchasers often resist accepting care, custody, or control
over the equipment (and thus the resulting risk of loss) until
delivery on-site, at the earliest. Naturally, the foreign
purchaser's motivation is to assume the benefit of the
transaction (in this case, title), while relegating the risk
(namely, risk of loss) to the exporter. Since damage to
equipment is a frequent occurrence during international
carriage, counsel's task is to negotiate an allocation of the
cost of such losses, so as to reduce his or her client's
reliance on costly insurance.
In an effort to
conserve equity and take advantage of tax incentives, foreign
purchasers often finance the purchase of industrial equipment
through such sources as national export credit agencies.
Therefore, exporter's counsel should inquire at an early stage
in the negotiation as to whether the foreign purchaser intends
to make its financial closing a condition precedent to payment
to the exporter. Exporter's counsel would be well advised to
resist any such contingencies and, instead, suggest the use of
bridge financing by the purchaser to make payments to the
exporter for equipment requiring long fabrication lead times.
Finally, counsel
for the exporter must be aware of the timing of the
transaction. Some export sales transactions can be completed
in one week. Others can take many months or years to complete,
depending on the type of equipment to be fabricated and the
complexity of its installation. During the time before
installation of the equipment, any number of national laws,
regulations, and local ordinances affecting the manufacturer,
exporter, or foreign purchaser may change. Exporter's counsel
therefore needs to keep abreast of changes in the laws of the
foreign purchaser's country. Tax laws and regulations, import
duties, and environmental standards are examples. In
anticipation of such changes, exporter's counsel should
negotiate an express allocation of the burden or benefit
caused by such changes. In most instances, the exporter cannot
anticipate any particular future changes in laws, and counsel
is often successful in arguing that all changes in the sales
price caused by these variables should go to the account of
the foreign purchaser.
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Conclusion
Participating in
the sale and export of U.S.-origin equipment to a foreign
purchaser often requires the international business attorney
to conduct several layers of negotiations. First, it is
necessary to undertake team building and the molding of
consensus within his or her own client company, followed by
contract negotiations with the manufacturer of the equipment,
and finally by negotiations with the end user, the foreign
purchaser. At each stage, the attorney encounters different
express and implicit agendas held by the various participants.
These varying concerns and business objectives shape the
course of negotiations and ultimately are reflected in the
final contract provisions to which the various parties agree.
This article has presented a number of the key interpersonal
and contractual issues arising in the course of negotiations
and has discussed some of the likely resolutions.
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